← Help centre

Emergency help

Locked out

Call us. Don't force the door. We have to charge for that.

Call 0113 278 8600. We'll get a set to you or send the on-call team.

If it's after hours there may be a call-out charge when the lock wasn't faulty. That's in your tenancy.

Lost keys are replaced through us so the building stays on one system. Don't get a high-street copy cut.

Still stuck? Report a problem or call 0113 278 8600.