Help
How can we help?
I live here
Open My Spencer
Pay rent, report a repair, documents, messages. You’re talking to the landlord.
I want to rent
Show me houses
Book a viewing, no account needed. We own every house on this site.
Moving in
Keys, inventory, Wi-Fi, first week.
During your tenancy
Guests, parking, post, quiet hours.
Maintenance
How to report, what's urgent, access.
Rent & payments
How to pay, when, deposits, TDS.
Living with housemates
Bills, cleaning, replacing someone.
Moving out
Notice, checkout, getting the deposit back.
Emergency help
Gas, electric, no heat, lockouts.
If you smell gas
Out. Cadent 0800 111 999. Then us.
No heating or hot water
Try the boiler reset in your handbook, then report it. In winter this is urgent.
Locked out
Call us. Don't force the door. We have to charge for that.
13 guides · Emergency: 0113 278 8600