Help
How can we help?
I live here
Open My Spencer
Pay rent, report a repair, documents, messages. You’re talking to the landlord.
I want to rent
Show me houses
Book a viewing, no account needed. We own every house on this site.
Moving in
Keys, inventory, Wi-Fi, first week.
During your tenancy
Guests, parking, post, quiet hours.
Maintenance
How to report, what's urgent, access.
Rent & payments
How to pay, when, deposits, TDS.
Living with housemates
Bills, cleaning, replacing someone.
Moving out
Notice, checkout, getting the deposit back.
Emergency help
Gas, electric, no heat, lockouts.
Collecting your keys
Keys are collected from 18 Headingley Lane. Bring photo ID and the lead tenant.
How the inventory works
Check it in the first week. Photograph anything we missed.
Getting online
Some homes include fibre. Others you'll set up yourself, the handbook says which.
13 guides · Emergency: 0113 278 8600